My husband and I were in the mood for burgers and decided to try this place out. First of all each of our burgers were about 9$. This did not include a side or a drink. We wouldn't have minded if the quality was better. We ordered a chicken sandwich for our kids to split and when we split it open it was raw in the middle. We called and the assistant manager was nice enough to get us a new chicken sandwich. My husband had a special burger which he said was good, it had a thick slab of brisket on it which seemed to be the overwhelming flavor and best part. I got a double mushroom burger. I ended up having to put more mayo on it it was so dry and the flavor of the patties was very underwhelming. I know places get busy sometimes but we put in our order around 4:10 so it would have been before a dinner rush. Every one of us agreed the fries were the best part of the meal.
Ughhh... not very good. Seems like a cheap knock off of Five-Guys. The staff in this place on 10/29/20 at 8pm was not good. No one at the counter. The cashier was by the fountain drink machine yelling back and forth with the cook. Ignored us for a bit. I mentioned this was our first time at a Smashburger and she just stared at us. Maybe expecting a response or mentioning what's good on the menu or welcome was my bad. The food was edible, but not very tasty. The bun was horrible as well. I order the brussels sprouts, which sounded good. They were the best part of the meal other than the soda, however it was the stem and all. No silver ware, had to track down the cashier who seemed annoyed I asked her for them. They were not busy inside. Seemed like they had a few to go orders and that was the priority. We can say we tried it and will never eat at another Smashburger.
The shift manager was great. Her help wasn't very helpful & they advertised things not on the menu! Wasted money for a drive 2 hour drive home!
Smashburger had great service and the burgers were even better. I would highly recommend if you want a good burger or chicken sandwich. The rosemary fries really are not worth it they taste the same.
The food is amazing. The staff was amazing. 10/10 would go again. The smokehouse BBQ burger is out of this world.
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